Shipping Policy for Lamp Junction
At Lamp Junction, we aim to provide a seamless shopping experience, including reliable and timely shipping of your purchases. Please review our shipping policy for detailed information about delivery times, costs, and conditions.
General Shipping Information
- Shipping Destinations: We currently ship within India and strive to expand our reach.
- Processing Time: Orders are processed within 1-2 business days after Order & payment confirmation. Processing times may vary during peak periods or for customized products.
Delivery Timeline
- Standard Shipping: Estimated delivery time is 4-5 business days, depending on the destination.
- Express Shipping: Available for select locations with an estimated delivery time of 2-5 business days.
- Delays: Delivery times are estimates and may be affected by factors such as weather, customs, or other unforeseen circumstances.
Shipping Costs
- Standard Rates: Shipping costs are calculated based on the weight, size, and destination of the package. Final charges will be displayed at checkout.
- Free Shipping: Eligible for orders above 1499 within India.
- Express Shipping: Additional charges apply and will be calculated at checkout.
Order Tracking
Once your order is shipped, a tracking number will be sent to your registered email. You can use this tracking number to monitor the status of your shipment via the courier’s website.
Failed Deliveries and Address Issues
- Incorrect Address: Customers are responsible for providing accurate delivery information. Lamp Junction is not liable for delays or losses due to incorrect or incomplete addresses.
- Failed Delivery Attempts: If a package is returned to us due to unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.
Damaged or Lost Shipments
- Damaged Shipments: If your order arrives damaged, please contact our support team within 7 days of receipt with photographic evidence.
- Lost Shipments: If your shipment is lost in transit, we will investigate the issue and offer a replacement or refund as applicable.
Changes or Cancellations
- Order Modifications: Changes to the shipping address or order details can only be made before the order is shipped.
- Cancellations: Orders can be canceled before they are shipped. Once shipped, cancellations are not possible.
Contact Us
For shipping-related inquiries, please contact us at:
Lamp Junction
Email: Customercare@Lampjunction.com
Phone: 9910333816
Address: 79/1, Shyam farm , Dera village, New Delhi-110074
Thank you for shopping with Lamp Junction. We are committed to delivering your orders promptly and efficiently!